Privacy Policy

Privacy Policy

Last Updated: 06,March,2025

At OFFROAD GEAR ("we," "our," or "us"), we are committed to protecting your privacy and personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, purchase products, or engage with our services.

By using our website, you consent to the collection and use of your information as described in this policy.

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1. Information We Collect

We may collect the following types of personal information:

• Personal Information: When you make a purchase, register an account, or communicate with us, we may collect details such as your name, email address, phone number, shipping and billing addresses, and payment information.

• Non-Personal Information: We may collect non-identifiable information such as your IP address, browser type, and device information when you visit our website. This data is used to analyze trends and improve your user experience.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill orders, including delivering products and handling payments.

• To improve our website and services.

• To send you updates, order confirmations, shipping notifications, and promotional offers (with your consent).

• To respond to customer inquiries and resolve issues.

• To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, delivering products, and providing customer support. These service providers are required to safeguard your personal data and use it only for the purposes they were hired to perform.

• Legal Compliance: We may disclose your information to comply with the law, a court order, or governmental request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access or disclosure. However, please be aware that no security measure is perfect, and we cannot guarantee the complete security of your data.

5. Your Rights

Under the Privacy Act 2020, you have the following rights regarding your personal information:

• Access and Correction: You can request access to your personal information or request corrections if the information is inaccurate.

• Data Deletion: In certain circumstances, you can request the deletion of your personal data, subject to legal exceptions.

• Opt-Out: You can opt-out of receiving marketing emails by following the unsubscribe instructions in our emails or contacting us directly.

To exercise your rights, please contact us at the details provided below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page, along with the revised date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us